Privacy Policy
Vibe Store (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website. Our business operates in accordance with United Kingdom data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information We Collect
When you visit our store, place an order, contact us, or subscribe to our services, we may collect personal information such as your name, billing and shipping address, email address, phone number, payment details, and order history. We may also automatically collect certain technical information including your IP address, browser type, device information, and browsing behavior on our website.
How We Use Your Information
We use your personal information to process and deliver your orders, communicate with you regarding your purchases, respond to your inquiries, and provide customer support. Your information may also be used to improve our website, prevent fraud, comply with legal obligations, and send you updates or promotional content if you have given consent.
Legal Basis for Processing Data
We process your personal data based on lawful grounds under UK GDPR, including the performance of a contract, compliance with legal obligations, your consent, and our legitimate business interests. These interests include improving our services, ensuring website security, and providing a smooth shopping experience.
Sharing of Personal Information
We may share your personal data with trusted third parties such as payment processors, shipping providers, and technology partners who assist us in operating our business. These parties are only given access to the information necessary to perform their services and are required to protect your data. We do not sell or rent your personal information to third parties.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. When your data is no longer required, it is securely deleted or anonymized.
Your Rights Under UK Data Protection Law
As a UK data subject, you have the right to access, correct, or request deletion of your personal data. You also have the right to restrict or object to certain processing activities and to request data portability. If you have provided consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we strive to use commercially acceptable means to safeguard your information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can manage or disable cookies through your browser settings, though some features of the website may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies before providing any personal information.
Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at support@vibestore.uk or call us at +44 7836 434392.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on this page, and continued use of our website indicates acceptance of the revised policy.